Shipping & Returns

Shipping

We ship across India in temperature-safe, resealable packaging.
Shipping is free on orders over ₹999; a flat ₹99 fee applies below that.
Orders are typically dispatched within 1-2 business days of confirmation.
Delivery generally takes 3-6 business days depending on your location.
You can track your order status any time from My Account → Orders.

Returns & refunds

Because dates, nuts and saffron are perishable food items, we’re unable to accept returns for change of mind. We do accept returns or replacements for:

Items damaged in transit
Items that arrive spoiled or below quality expectations
Incorrect items received

Contact us within 48 hours of delivery with a photo of the issue and your order number, and we’ll arrange a replacement or refund.

Cancellations

Orders can be cancelled free of charge as long as they haven’t yet been dispatched. Contact us as soon as possible with your order number to request a cancellation.